Cheryl N
CINCINNATI, OH | 2026 GMC TerrainFebruary 9, 2026Dean was great salesman for us. He is polite funnyRobin K
WEST CHESTER, OH | 2016 GMC AcadiaFebruary 6, 2026I brought my Acadia in for an airbag Recall. When I went back to pick it up they gave me my keys. I asked where my vehicle was, because I didn't see it when I walked in the building. He said its either under the awning or by the sales door, if I don't see it come back in and they will find it. My husband brought me back so we drove around the lot to find it, which we didn't see it anywhere. Went around to the back of building and it was back there. The pavement back there was snow covered- there's no way I could have walked through that. Needless to say I was not happy!Celia B
LOVELAND, OH | 2025 Buick Encore GXFebruary 4, 2026The buying experience was excellent Mason and Jody were great to work withCatrina C
MASON, OH | 2020 Buick EnclaveFebruary 2, 2026Great service!Michael S
WEST CHESTER, OH | 2023 GMC YukonFebruary 2, 2026Tyler was great keeping me updated and with any items that I might needed done.Gregory M
ABERDEEN, OH | 2024 Buick EnvisionJanuary 31, 2026Cammeron was very friendly. Our service was done in a timely manner.David W
WEST CHESTER, OH | 2023 Buick EnvisionJanuary 29, 2026Very helpful staff. Considerate, professional and answered all my questions.Robert S
MASON, OH | 2021 GMC YukonJanuary 29, 2026Tyler did a great job with handling my service. I've always gotten great service and the team there does a great job at getting the work done expeditiously.Rosetta C
CINCINNATI, OH | 2017 GMC TerrainJanuary 21, 2026You cannot have 1 mechanic work on 2 cars at same the time. The experience was not a pleasant one, however Kelly made things right for me at the end of the day.Response from Borcherding Buick GMC
January 21, 2026Rosetta, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (513) 677-9200. We look forward to hearing from you.Dora I
MAINEVILLE, OH | 2023 GMC AcadiaJanuary 20, 2026Staff was super friendly and informativeResponse from Borcherding Buick GMC
January 21, 2026We're happy you found our staff to be so supportive during your experience here at Borcherding Buick GMC. We can't wait to see you again, have a great day.