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Evan G
FORT WAYNE, IN | 2012 Buick LaCrosseSeptember 19, 2022Very good communication about the price. Shuttle driver was very niceResponse from Borcherding Buick GMC
September 22, 2022Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!Ryan M
LIBERTY TOWNSHIP, OH | 2019 GMC 2500HD SierraSeptember 16, 2022A couple months ago, I received a notification that hardware needed to address the Engine Heater Block Short Circuit recall on my 2019 Sierra Denali HD truck were available. After being informed of part availability, I submitted an online service request appointment and specifically noted the reason for the visit as completion of the Heater Block Short Circuit recall. After dropping my truck off at the scheduled appointment time, I was informed (later that afternoon) the parts were not available and that I would need to bring the truck back in again at a later date. This caused some extra shuffling of vehicle availability for my family two separate times due to the shortage of parts.Response from Borcherding Buick GMC
September 19, 2022Hello there! We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!William F
CINCINNATI, OH | 2017 Buick EnvisionSeptember 15, 2022I was kept informed and everything went smoothly as usualResponse from Borcherding Buick GMC
September 18, 2022Hi there, we are very happy to have provided you with such a positive experience! We hope you have a great day!James W
CINCINNATI, OH | 2018 GMC TerrainSeptember 12, 2022My experience their has always been pleasant and I have complete confidence in the quality of care and attention given to my vehicle.Response from Borcherding Buick GMC
September 14, 2022Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!Jennifer H
ERLANGER, KY | 2014 Buick EncoreAugust 20, 2022I have paperwork that shows I'm not out of the dealer warranty, but was denied coverage. I called almost a week ago to get some answers about why the new engine is sitting 6 inches lower in the cradle but have not heard back from anyone.Response from Borcherding Buick GMC
August 23, 2022Hi, we apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.Daniel R
WEST CHESTER, OH | 2019 Buick EnvisionAugust 13, 2022Prompt at getting in. Nice waiting room. Took a little longer than I expected.Response from Borcherding Buick GMC
August 16, 2022Hi, thank you for taking the time to leave us feedback about your experience with us. Please contact us at (513) 677-9200 so we can work with you to make this right.Ronald G
MIDDLETOWN, OH | 2018 Buick EnclaveAugust 12, 2022n/aResponse from Borcherding Buick GMC
August 15, 2022Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!Diana S
NORTH BEND, OH | 2022 Buick EnvisionAugust 10, 2022Jerry was great from beginning to finish. No pressure it was a great experience.Response from Borcherding Buick GMC
August 11, 2022Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Kings Buick GMC LLC! Feel free to reach out to us if you need anything. Have a wonderful day.Amanda W
CINCINNATI, OH | 2015 GMC AcadiaJuly 29, 2022Great people great service!Response from Borcherding Buick GMC
July 31, 2022Hello there, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!Michael T
CINCINNATI, OH | 2021 Chevrolet EquinoxJuly 27, 2022In early and done just over an hour later. Well done.Response from Borcherding Buick GMC
July 28, 2022Hello, we are glad we could help! Thank you so much again for your feedback! We hope you have a great day!