Reviews

Great friendly employees

Great dealership! Everyone is very kind and provided a great car buying experience. Jerry Bittner was wonderful to work with. He was very knowledgeable about the brand and updated us every step of the process. I would definitely recommend Borcherding to my family and friends.

The service was competent but the next day we received notice that the tire pressure was low. We got the tires inflated with more air, but should that not have been done at your dealership? The car was not washed after the service. Most dealerships wash the car. We will not return for service at your dealership. We will go elsewhere.

It was very easy to get my car fixed. Thank you . Greeted nicely and was kept up to date

Although it was costly, my repair was done on time. It was explained to me. I felt that the work was done well and appreciated the honesty of the staff. I was able to speak to the Mechanic who diagnosed and did my repair. I feel I can trust that what they are doing to my car is correct.

Service department was efficient and courteous.

Nothing diagnosed after bringing car in and having several days before vehicle could be seen. Paid $185 for no repair or diagnosis. While car was in shop, phone contact with service department was attempted during business hours and nobody would answer the phone, including the department receptionist. Not the best experience at that facility.

Wonderful service

Borcherding really “went to bat for me”. My car was out of warranty for a year, but under the mileage. They gave me a discount on the repair. A part was on back order and they had my car for nearly a month before they could start the work. I was a squeaky wheel the whole time, called every couple of days and even stopped by a few times to check on it and they were always pleasant (that may be because I was understanding and pleasant to them. I tried to keep them laughing along with me. “Laughter is the best medicine”.)

Service advisor Tyler was great to work with and very polite and professional. Service was performed in a timely manner and truck was returned to me clean and smudge free on the paint.